BIDDIO Privacy Policy

A. You Provide: Name, email, phone, credentials; contractor business details (services, service area, license/insurance); homeowner project details (job type, budget, location, photos/videos/messages); uploads (videos, notes, attachments); billing/subscription details; support communications.
B. Automatically: Device/browser, IP, app version/OS; usage data (pages, clicks, events); diagnostics (errors, crashes, performance); cookies and tracking data.
C. Third Parties: Social sign-in (if used), payment processors (subscription status, metadata), analytics/ad partners, and public/professional info you connect or import.

Provide and operate BIDDIO services; match homeowners with contractors and deliver leads.
Enable contractor tools (lead management, CRM, crew/project, measurement workflows).
Process subscriptions, payments, renewals, and related notices.
Send transactional messages (verification, updates, support, security alerts).
Improve performance, reliability, and user experience; conduct analytics and reporting.
Prevent fraud/abuse, enforce terms, comply with legal obligations.
Send marketing communications where permitted (with opt-out controls).

A. Between Participants: Relevant lead/project details are shared between homeowners and matched contractors.
B. Service Providers: Cloud/hosting, analytics/diagnostics, payments/subscriptions, communications (email/SMS/notifications), and customer support vendors processing data on our behalf.
C. Legal/Safety/Transfers: Disclosures required by law, to protect rights/safety, or in a merger/acquisition/financing/asset sale subject to law.
D. With Your Direction: When you request or consent.

We use cookies/SDKs to keep you signed in, remember preferences, secure sessions, measure performance, and detect fraud.
Advertising pixels (Meta, TikTok, X/Twitter, Google/YouTube) measure campaigns and support relevant ads; see partner controls for opt-out.
Browser settings and consent tools let you manage cookies; blocking some cookies may limit functionality.

Rights (where applicable): access, know, correction, deletion, portability, and opt-out of certain sharing/targeted advertising.
Opt out of marketing emails via unsubscribe or by contacting us.
We do not sell personal information for cash. Some ad-tech may be considered “sharing”; opt-out rights may apply.
Non-discrimination: we will not discriminate for exercising privacy rights, subject to lawful exceptions.
Authorized agents may submit requests where allowed by law; we may verify identity before processing.

Safeguards include access controls, secure transport, monitoring; no system is 100% secure.
We retain data as reasonably necessary for services, accounts, subscriptions, fraud prevention, disputes, and legal/tax/compliance needs, then delete or de-identify when feasible.
Data may be transferred internationally; protections are applied consistent with applicable law.

Children: BIDDIO is not directed to children under 13 (or minimum age by law); we do not knowingly collect their data.
Third-Party Links: External sites/services are governed by their own policies.
Changes: We may update this policy and will post the revised “Last Updated” date; if similar statements conflict, this policy prevails.
Business/commercial purposes include providing services, security, fraud prevention, analytics, and improving the platform.